Liberty Military Housing – Own your passion for service!

At Liberty Military Housing, we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. 

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

A Day in the Life of Area Vice President

As an Area Vice President for Liberty Military Housing, you are responsible for the overall operations of the multi-family residential communities within the region.  You will be providing directions to the Regional Property Managers, with a strong focus on performance that drives customer satisfaction and financial results. You may be required to travel, and have a full knowledge of property operations, and will be accountable for the region’s overall business results that include an emphasis on customer service, employee performance, while delivering on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

Operational/Administrative:

• Demonstrates an understanding and experience with all aspects of asset management, finance, operations, leasing, and marketing.
• Manages the budget and achievement of operational, financial, and occupancy goals for the region.
• Conducts property visits regularly to provide Regional team with recommendations and observations to improve the property, marketing, and leasing.
• Communicates regularly with Government partners on various operational issues related to the region.
• Monitors Capital Expenditure projects for the region and provides input to the Regional and Construction teams.
• Makes strategic changes to improve property operations, decrease expenses and ensure quality of service standards are being followed.
• Works in conjunction with Asset Management team to create and evaluate property budgets and performance goals, evaluate capital needs, and planning capital projects.
• Reviews and reports on annual and monthly budgets for income and operational costs.
• Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, Dayforce, etc.).
• Communicate with Senior Regional Management regularly regarding region performance with respect to occupancy, expense controls, capital improvements, performance of team, staffing, and general operational matters.
• Prepare, review, and approve all required reports including occupancy, work order, make ready, purchase order, and payroll reports.
• Monitor property audits to ensure desired level of performance and compliance is attained and ensure compliance stays at the forefront of the team’s priorities.
• Ensures that employee meetings/events are occurring as needed.
• Oversight of vendor bidding and review of vendor contracts.
• Managing compliance reviews and physical inspections.
• Work with Regional staff to ensure proper response, reporting and handling of all portfolio emergencies with staff, residents, buildings, etc. are within LMH’s standard operating procedures to minimize liabilities (i.e., criminal activity in community, employee/resident injuries, fires, floods, freezes etc.).
• Assuring that the policies and procedures of the company are carried out by staff and that all staff members comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.
• Include/involve senior executive leadership, Government partners or base command (when applicable) regarding urgent or emergency issues pertaining to the community or residents.
• Assist counsel with legal issues.
• Ensure escalated resident issues are addressed appropriately and appropriate LMH personnel are advised.
• Participate in regular meetings with Government partners and/or base commands and residents.
• Participate in resident events on a regular basis (during and after business hours)

Leadership:

• Participate in the screening and approval of hiring regional personnel including office & maintenance staff and any related contract employees to assist in essential job duties and responsibilities.
• Provides leadership, guidance, and support to Regional management staff and site teams. Evaluate the efficiency of staff and ensure that on-going training, coaching, counseling, and supportive leadership is provided.
• Interviewing and hiring approval of regional and supervisory on-site staff.
• Ensure coaching plans are administered on a timely basis related to employee performance issues.
• Manage performance and discuss concerns regularly of all direct reports and team members, including conducting and approving of annual performance appraisals.
• Document and communicate employee situations/concerns with VP of Staff Development / COO and take appropriate action as needed.
• Ensure all administrative processes involving personnel are handled effectively and in a timely matter (i.e., performance evaluations, coaching plans, performance improvement plans, bonus plans, time sheets, etc.).
• Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.
• Ensure all work practices of the team are in compliance with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, Fair Housing and LMH’s standards, policies and procedures.

What You Need for Success:   

• Position requires a minimum of 10 years of experience in property management, including supervisory responsibilities, multi-site or regional property management role preferred of a minimum portfolio size of 5,000+ units.
• Must have proven success demonstrating leadership, staff development, team building, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
• Demonstrated Supervisory skills of a staff of 200+ employees.
• Ability to encourage a positive and collaborative team environment.
• Bachelor’s Degree preferred, commensurate work experience will also be considered.
• Certified Property Manager (CPM) preferred.
• Fair Housing certification – must obtain Fair Housing certification within 2 weeks of employment.
• Experience with and full understanding of budgets and financial operations.
• Effective communication and interaction with management team, military partners, subordinates, vendors, and residents, sufficient enough to exchange/convey information and to give and receive work direction.
• Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.
• Possesses a positive and professional demeanor in all business interactions, under all circumstances.
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Must be available to work a flexible schedule, including weekends, off-hours and emergencies as required.
• Knowledge of OSHA laws and regulations.
• Must be a strong communicator with high level presentation, verbal, and written communication skills.
• Ability to operate a motor vehicle (valid driver’s license required).
• Ability to obtain appropriate credentials for base access
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Position may require climbing stairs and ladders, walking and standing for long periods of time.
• The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine.
• Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis to ensure corporate goals and deadlines are met.
• Requires use of personal vehicle.
• Must be able to fulfil/ the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid Holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range $165,000 - $185,000 Annually